CQC-regulated home care · West Sussex
Care that feels like home, around the clock.
A commitment to providing excellent home care services in and around West Sussex.
24/7 Always availableCQC Registered providerCrawley Locally based
Need care support, or want to work with us?
Whether you need compassionate care for a loved one or are a healthcare professional seeking flexible work, ReachOut24 is here to support you. Connect with our team today.
Request Care
Call 24/7 · 01293 369023
2.5+
years of trusted care in our community
Who we are
We are dedicated to maintaining quality in personalised care
At ReachOut24 Healthcare, we believe everyone deserves to feel safe and respected at home. Based in Crawley, we offer personalised, high-quality care for the elderly, those in recovery, and people with complex conditions.
Our dedicated team of care professionals is driven by compassion — because for us,
“This isn’t just our work. It’s our calling.”
Join our team
Are you a healthcare professional looking for flexible opportunities?
Join our growing team and become part of an organisation that values your skills and supports your professional growth. We offer competitive pay, training opportunities, and a positive work environment.
Our core services
Because everyone deserves care with dignity
High-quality domiciliary care in Crawley — compassionate, personalised support around the clock, whether you need reliable healthcare or professional in-home care.
Home Care Services
Personalised in-home care that supports daily activities, personal hygiene, medication, and companionship — delivered with compassion and respect.
Supported Living Services
Tailored support for individuals with disabilities or mental health needs, promoting independence, dignity, and community inclusion.
Elderly & Dementia Care
Specialised support for seniors, including those living with dementia. We promote safety, familiarity, and meaningful daily routines.
Physical Disability Care
Empowering individuals with physical disabilities to live independently with tailored care that supports mobility, daily tasks, and personal goals.
Elderly Couples Care
Helping elderly couples stay together with coordinated care that respects their bond and supports them to age side by side with dignity.
Complex Care
High-level, specialist care for those with advanced or long-term medical needs — safe, clinical support from the comfort of home.
Care you can count on
Why families and facilities trust ReachOut 24
We go beyond basic care. Our commitment to quality, consistency, and compassion is what sets us apart. Here’s why clients choose and stay with us.
2.5+
Years of Trusted Care
We’re a young but dedicated agency already making a meaningful difference in our community.
40+
Trained Professionals
Our team includes experienced care coordinators and healthcare assistants.
50+
Clients Served
Reliable care and staffing to individuals and facilities across Crawley and surrounding areas.
24/7
Always Available
Day or night, weekday or weekend — we’re always here to provide the care you need.
Why trust us
Trusted by families and professionals
Trust is our foundation. We provide reliable, compassionate, and high-quality care for individuals and healthcare facilities — focused on lasting relationships, high standards, and being there whenever needed.
✓A locally-based agency, responsive to the unique needs of the Crawley community.
✓CQC-compliant practices ensure quality and safety across all our services.
✓Our staff are carefully selected for their qualifications, reliability, and empathy.
✓We work with both NHS trusts and private healthcare organisations.
✓Round-the-clock availability – we’re here when you need us, 24/7.
Testimonials
What they say about us
★★★★★
“The service provided to my Father is & always has been excellent. Overall the carers are very polite & engaging with my dad, and I know he is very happy with the arrangements you have put in place for him.”
Brian MSon of Client
★★★★★
“My husband is treated with dignity and care. The care is led by him and includes personal care he needs to stay well and comfortable. He is happy and feels settled with his main carer.”
Patricia BWife of Client
★★★★★
“Overall very reliable support. Special mention: able to provide help at very short notice. The staff are all pleasant and friendly, and make the client feel comfortable and confident. Good management from the top.”
Eva GWife of Client
★★★★★
“Service was very good. They stayed longer than they should have to make sure he was safe and comfortable. They kept in touch with regular feedback and updates. Highly recommend them.”
Helen WFriend of Client
★★★★★
“They are conscientious and efficient — we have a good rapport, always laughing, and they can’t do enough for me. All odd jobs I request are done, excellent cups of tea are made, and my medications made ready for me.”
Debbie TClient
★★★★★
“An incredible care provider — diligent, compassionate, reliable and understanding, with round the clock communication to family if needed. This agency really goes the extra mile. We are so grateful for all they have done for our family.”
Rachael HDaughter of Client
“Your carer Joyce has an excellent manner and kind disposition with the patient. Her care and compassion shines through. She is a credit to your organisation.”
Amanda Harris · Sussex Community Foundation Trust
Registered with the CQC
Ensuring safe, effective, and high-quality care
ReachOut24 is proudly registered with the Care Quality Commission (CQC), the independent regulator of health and social care services in England. Our services are regularly inspected to ensure they meet national standards of safety, quality, and compassion.
FAQs
Frequently asked questions about home care
Everything you need to know about arranging compassionate care at home. Can’t find your answer? Our team is happy to help.
What is domiciliary (home) care?
Domiciliary care is support delivered in the comfort of your own home. It can cover anything from help with washing, dressing and medication to meal preparation, mobility and companionship — always shaped around the individual and reviewed as needs change.
Which areas do you cover?
We provide care across Crawley and the surrounding West Sussex area. If you are just outside our usual radius, please still get in touch — we will always do our best to help or point you in the right direction.
How do I arrange care for a loved one?
Simply get in touch for a free, no-obligation chat. We arrange a home visit to understand needs, preferences and routines, then build a personalised care plan and match a carer we think will be the right fit.
Are your carers trained and vetted?
Yes. Every carer is carefully selected, enhanced DBS-checked and fully trained, with ongoing supervision and development. We choose people for their qualifications, reliability and genuine empathy.
Are you regulated by the CQC?
We are proudly registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England, and are regularly inspected against national standards of safety, quality and compassion.
Is care available around the clock and at short notice?
Yes. From a few visits a week to full 24/7 support, we are here day or night, weekday or weekend — including emergency and short-notice arrangements.
Get in touch
We are here
Have questions or need assistance? Our friendly team is here to help you 24/7. Whether you’re enquiring about our services or need urgent support, feel free to reach out.
LocationBramber House, 3 Amberley Court, Crawley, RH11 7XL.
Email usinfo@reachout24.co.uk
Call us01293 369023 (Telephone)
Opening hoursMon–Fri 8am–7pm · Sat–Sun 9am–5.30pm · 24/7 emergency line always open
Providing trusted, 24/7 healthcare support with compassion and professionalism across Crawley and nearby areas.
Get in touch
Bramber House, 3 Amberley Court, Crawley, RH11 7XL.
01293 369023 (Telephone)
info@reachout24.co.uk
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